Restaurant Peer Privacy Policy

 

PRIVACY POLICY

Last Modified: January 7, 2019

 

Protectingyourprivateinformationisourpriority.Thisprivacypolicy(“PrivacyPolicy”)appliesto Restaurant Peer, LLC, and its subsidiaries and affiliates (hereinafter, variously “Restaurant Peer”, “we”, “us”, or “our”), and our mobile services, applications, website, and any sites Restaurant Peer may have now or in the future (collectively, the “Services”), and outlines our principles for collecting, using and protecting information that we maintain about any person whose personal dataisbeingcollected,heldorprocessedbyusincludingwithoutlimitationcustomersand/orsite visitors (hereinafter the “Individual(s)” or“you”).

By using the Services in any manner, you indicate to Restaurant Peer that you have read and accept our Privacy Policy and consent to the data practices described in this Privacy Policy. If you do not accept this Privacy Policy or do not meet or comply with the provisions set forth herein, then you may not use the Services.

 

INFORMATION WE COLLECT

WhenyouusetheServices,youmayprovideRestaurantPeerwithtwomaintypesofinformation:

(1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse and use the Services. We collect information from you when you (a) use and/or access the Services, (b) register an account and/or subscribe to Restaurant Peer, (c) open and/or respond to ouremails,

  1. contact Restaurant Peer, and/or (e) visit any page online that displays ourcontent.

 

Personally Identifiable Information You Choose to Provide

Wemayaskforcertainpersonalinformationfromyouforthepurposeofprovidingtoyoucontent and/or services that you request. We collect personal information such as your: (i) personal and/orbusinesscontactinformation(includingname,telephonenumber,emailandaddress,and businesswebsiteaddress);(ii)financialinformation(suchascheckingaccountinformation,credit card number, expiration date, verification number, and billing address); (iii) username and password; (iv) demographic information (including age, birthdate and gender); (v) location information (such as geographic location of the device you are using); (vi) lease information (including terms, length, and location of lease); (vii) social security information (such as Federal EIN and Tax identification ID number); (viii) other various business information (such as number of years in business, state identification number, business license number, and lease terms, if applicable); (ix) insurance information (including name on policy, address on policy, policy number, insurance provider, and agent’s name, address, and phone number); and/or (x) preferences and behavior (such as record of comments, responses and questions asked). Once you register, you have opted in to receive electronic communications from Restaurant Peer. Restaurant Peer may also provide you with the opportunity to participate in surveys through the Services. If you participate, we will request certain personally identifiable information. Participation in surveys is completely voluntary and you therefore have a choice whether to disclose suchinformation.

 

If you so choose, you may connect to or register an account using an external third-party application, such as ‘Facebook’, ‘Twitter’, ‘Pinterest’, ‘LinkedIn’ ‘Google’, ‘Yahoo’, ‘Microsoft’etc. RestaurantPeermayreceivesomedatafromsuchconnectedthird-partyapplications.Connecting your account to third-party applications and/or services is optional, and when you connect your account to an external application, you will be given the opportunity to grant permission. By connecting to external third party applications, we may help you find friends using your account orwemayallowpeopletosearchforyouraccountusingyourcontactinformation.Youcanrevoke the foregoing permissions under your account settings and/or with the external third-party application.Depending on which services you choose to use,Restaurant Peermay require additional information and contactinformation.

 

Information We Collect Automatically

Cookies: In an effort to be transparent with our data collection practice and the technologies we usetoprovidetheServices,thefollowingexplainshowweuseCookies.WeuseCookiesandweb log files to improve the website experience and quality of the Services, and to customize your experience, by tracking website usage and trends, conducting research and development for additional services, and determining marketing efforts. A “Cookie” is a tiny data file that resides on your computer, mobile phone, or other device, and allows Restaurant Peer to recognize you as a user when you return to our website using the same device and web browser and enables Restaurant Peer to collect information about how you use our Services. Information gathered through Cookies may include the date and time of visits, the pages viewed, and time spent at usingtheService.IfyoudonotagreetoouruseofCookies,youshouldsetyourbrowsersettings accordingly or not use the Services. Restaurant Peer uses Cookies and web log files for the following, which may include without limitation (i) to track usage and trends, (ii) to improve the quality of the Services, (iii) to customize your experience and/or (iv) to compile anonymous, aggregated information that allow us to understand how our Services are used. Cookies are categorized by how long they are stored and their function. The Cookies Restaurant Peer uses are asfollows:

 

  • Persistent Cookies:PersistentCookiesremainonavisitor’sdeviceforasetperiodoftime specified in the Cookie. They are activated each time that the visitor visits the Services that created that particularCookie.
  • Session Cookies: Session Cookies are temporary and deleted from your computer when youcloseyourwebbrowser.TheyallowRestaurantPeertolinktheactionsofauserwhile using theServices.
  • StrictlyNecessaryCookies:StrictlynecessaryCookiesareessentialtonavigatearoundthe Services and to use itsfeatures.
  • Performance Cookies: Performance Cookies collect anonymous data for statistical purposesonhowusersusetheServices,theydon’tcontainpersonalinformationandare used to improve the userexperience.
  • Functionality Cookies: Functionality Cookies allow Restaurant Peer to operatethe

Services in accordance with your choices, such as ‘remembering’ you in between visits.

 

YoumayremoveorblockCookiesusingthesettingsinyourbrowser,butinsomecasesthatmay impact your ability to use our Services and/or user experience while using the Services. By accessing or using the Services, you consent to the placement of Cookies on your device as describedinthisPrivacyPolicy.IfyouprefernottoreceiveCookiesthroughtheServices,youmay

 

control how your browser responds to Cookies by adjusting the privacy and security settings of your web browser. Please note, in some cases that may impact your ability to use the Services and/or user experience while using the Services.

 

DeviceData:Weusedevicedata,whichisinformationconcerningadeviceyouusetoaccess,use, and/or interact with the Services, such as operating system type and/or mobile device model, browsertype,domain,andothersystemsettings,thelanguageyoursystemusesandthecountry andtimezoneofyourdevice,geo-location,uniquedeviceidentifierand/orotherdeviceidentifier, mobile phone carrier identification, and device software platform and firmwareinformation.

 

Aggregate: We may collect non-identifying and statistical information about the use of our Services, such as how many visitors visit a specific page, how long they stay on that page and whichlinks,ifany,theyclickon,systemconfigurationinformation,and/orotherinteractionswith the Services. This information represents a generic overview of our users, including their collective habits. Information collected in the aggregate is not associated with you as an individual.

 

Analytics: We use analytic software to gather statistics and usage trends for product and service improvement purposes. The Service may record data from your phone, tablet, or computer such as how frequently you use the Service, what actions you take and performance data.

 

OtherTrackingTechnologies:Wemaysupplementinformationyouprovidetouswithinformation from other sources, such as information to validate and/or update your address, payment card and/or other demographic information. This information is used to maintain the accuracy of information on our Services and for internal analysis. We may also use clear gifs, pixel tags and web beacons, which are tiny graphic images placed on website pages and/or in our emails that allowustodeterminewhetheryouhaveperformedspecificactionsandarefurtherusedtotrack onlinemovementsofourusers.IncontrasttoCookies,whicharestoredonyourcomputer’shard drive,cleargifsareembeddedinvisiblyonwebpages.Wedonottietheinformationgatheredby clear gifs to your personally identifiableinformation.

 

Third Party Services: To support the services we provide to you, we may use services hosted by third parties. These services may collect information sent by a browser as part of a web page request, including ‘Internet Protocol’ addresses, browser software, and/or clickstream patterns. If such third party services collect information, they do so anonymously without identifying individual visitors. However, we may link the information we record using tracking technology to personal information we collect. In addition, we may allow third parties who list services to use Cookies in connection with your use of the Services. They may collect and store the same type of information and use it similarly to Restaurant Peer, as described above.

 

HOW WE USE INFORMATION

General Use

We use information collected as described in this Privacy Policy to provide you with the Services and/or information and/or content that you have requested, and, in some cases, to contact you aboutourproducts,featuresand/orotherservices.Wealsousetheinformationcollectedtotake the followingactions:

  • operate, maintain and improve theServices;
  • answer questions and respond to yourrequests;

 

  • perform analytics and conductresearch;
  • send you reminders, support and marketingmessages;
  • manage our administration of theServices;
  • improve the design and content of theServices;
  • use information for other purposes about which we will notifyyou;
  • analyze programs, products and services weoffer;
  • market information or listings you provide tous;
  • contact you through email, social media, blog ornewsletter;
  • collect feedback from you about third-party products and/orservices;
  • inform you about products, events and/or other promotional purposes;and
  • use information for other purposes about which we notifyyou.

 

The information collected in the aggregate enables Restaurant Peer to better understand your use of the Services and to enhance your enjoyment. We may use financial information to enroll you in one of our accounts and/or other related services in which you elect to participate. If you use the Services, you agree to receive certain communications from us including but not limited to the following:

 

Special Offers, Newsletters and Updates. We will occasionally send you information on products, special deals, promotions and newsletters. Out of respect for your privacy, you may elect not to receive these types of communications by contacting us at mailto:. customerservice@restaurantpeer.com.

 

Customer Service. Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries and reviews,toprovidetheservicesyourequestandtomanageyouraccount.Wewill communicate with you by email or telephone, as you may elect. Customers can reach Restaurant Peer by email at customerservice@restaurantpeer.com, by phone at 1-833-CAL-PEER, and/or through the Live Chat feature on thewebsite.

 

Parties with whom we may share your information:

Service Providers. We may share your personally identifiable information as well as information from tools like Cookies, log files, and device identifiers and location data (such as usage data, referring/exit pages and URLs, platform types, number of clicks, etc.), with employees, contractors, and/or agents that help Restaurant Peer provide the Services to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessarytoprovidetheServices.Wetaketheprivacyofourusersveryseriously,andwedonot sell, rent, and/or otherwise provide your personally identifiable information to third parties for marketingpurposes.Wewillnotshareyourpersonallyidentifiableinformationinwaysunrelated to those described in this Privacy Policy without providing you with an opportunity to opt out of such use or otherwise prohibit such unrelated use. Certain Service Providers will automatically collect non-identifying information about your use of the Services by using Cookies and other technologies as similarly used by RestaurantPeer.

 

Compliance with Laws. Restaurant Peer will not disclose your personal information to third parties except as set forth in this Privacy Policy and in the following circumstances: (i) to

 

investigateanddefendRestaurantPeermembersagainstanythirdpartyclaimsand/orallegations and/orotherwisetoprotectRestaurantPeerfromliability,(ii)toinvestigate,preventand/ortake action regarding suspected and/or actual illegal activities, (iii) to assist government enforcement agencies, respond to a legal process and/or comply with the law, (iv) to exercise or protect the rights, property and/or personal safety of the users of the Services and/or (v) to protect the security and/or integrity of theService.

 

Business Transfer. If we sell or otherwise transfer part or all of Restaurant Peer or our assets to another organization (e.g., in the course of a transaction such as a merger, acquisition, bankruptcy,dissolution,liquidation,etc.),yourinformationsuchasnameandemailaddress,user content and/or any other information collected through the Services may be among the items sold and/ortransferred.

 

INFORMATION CHOICES

Your Information Choices

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Although we think that you benefit from a more personalized experience when we know more about you and what you like, you can limit the information you provide to RestaurantPeer,andyoucanlimitthecommunicationsthatRestaurantPeersendstoyou.Ifyou visit the Services and volunteer personally identifiable information, you can opt out of receiving notifications, and you may review, modify, update, and/or delete such personally identifiable information by contacting and/or by changing your preferences on the Service. Please be aware that even after your request for a change is processed, Restaurant Peer may, for a time, retain residual information about you in its backup and/or archival copies of its database, and reserves the right to access and utilize collected user data in the future. Please be aware that we may still email you non-commercial emails related to your account and your transactions through the Services. Following termination and/or deactivation of your account, Restaurant Peer may retain collected information and data (including without limitation your profile information) for a commerciallyreasonabletimeforbackup,archival,and/orauditpurposes,andreservestheright toaccessandutilizecollecteduserdatainthefuture.Insomecases,ifyouchoosenottoprovide Restaurant Peer with requested information, you may not be able to use and/or access all of the Services.

 

Your California Privacy Rights

Under California Consumer Privacy Act (“CCPA”), California residents are entitled to receive the right to access and obtain a copy of your personal information. You may write us and ask for records of any and all personal information. The CCPA requires businesses to disclose (1) the categories of personal information the business collected about Individuals, (2) the categories of sourcesfromwhichpersonalinformationiscollected,(3)thebusinessorcommercialpurposefor collecting or selling personal information, (4) the categories of third parties with whom the business shares personal information, and (5) the specific pieces of personal information the business has collected about the Individual. To obtain such information from Restaurant Peer, please email your request to customerservice@restaurantpeer.com and we will provide a list of categories of personal information disclosed within thirty (30) days of receiving such a request. This request may be made no more than once per calendar year. We reserve the right not to respondtorequestssubmittedinwaysotherthanthosespecifiedabove.Thefollowingexceptions may prevail with respect to fulfillment of data access requests: (a) Restaurant Peer may not providepersonaldatatoanIndividual,ifmanagementdeterminesthatwecannotidentifythe

 

Individual in our systems because the data we have has been de-identified to the extent that identification is not possible; and/or (b) Restaurant Peer may not provide personal data to an Individual, if the Individual is involved in a civil or criminal proceeding with Restaurant Peer.

 

Information You Share Socially

The Services may allow you to share your actions, content and information publicly or with friends. We are not responsible for maintaining the confidentiality of any information you share publiclyorwithfriends.TheServicesmayalsoallowyoutoconnectwithuson,shareon,anduse third-party website, applications and services. Please be mindful of your personal privacy needs and the privacy needs of others, as you choose whom to connect with and what to share and make public. As a reminder, we do not control the privacy practices of third parties, so please contact other sites if you want to learn about their privacypractices.

 

SERVICE ELIGIBILITY AND CHANGES

Children and Minors. Restaurant Peer does not knowingly collect personally identifiable information from children under the age of thirteen (13). If we learn that we have collected personal information from a child under age thirteen (13), we will delete such information as quicklyaspossible.Ifyoubelievethatachildundertheageofthirteen(13)mayhaveprovidedus personal information, please contact us at customerservice@restaurantpeer.com. By using the Services,yourepresentthatyouareatleasteighteen(18)yearsoldandunderstandthatyoumust beatleasteighteen(18)yearsoldinordertocreateanaccountand/orpurchasethegoodsand/or services through theServices.

 

Changes to Privacy Policy. In general, changes will be made to this Privacy Policy to address new or modified laws and/or new or modified business procedures. However, we may update this Privacy Policy at any time, with or without advance notice, so please review it periodically. We will update the ‘Last Modified’ date above and may provide you additional forms of notice of modifications and/or updates as appropriate under the circumstances. You can determine when this Privacy Policy was last revised by referring to the date it was “Last Modified” above. Your continued use of the Services after any modification to this Privacy Policy will constitute your acceptance of such modifications and/or updates.

 

SECURITY

We work hard to secure your personal information from unauthorized access to and/or unauthorized alteration, disclosure and/or destruction of information we hold. Restaurant Peer hasadoptedappropriatephysical,electronicandmanagerialprocedurestosafeguardandsecure thepersonalinformationweprocess.Wefollowgenerallyacceptedindustrystandardstoprotect the personal information submitted to us, both during transmission and once we receive it. Your account is protected by password for your privacy and security. We periodically review our information collection, storage and processing practices, including physical security measures,to guard against unauthorized access to systems. When your bank account information is transmittedviatheServices,itwillbeprotectedbyencryptiontechnology,suchasTLSencryption with an Extended Validation certificate. Because the internet is not a completely secure environment, Restaurant Peer cannot warrant the security of any information you transmit to Restaurant Peer or guarantee that information on the Services may not be accessed, disclosed, altered, and/or destroyed by breach of any of our physical, technical and/or managerial safeguards. Please do your part to help Restaurant Peer. You are responsible for maintaining the secrecyofyouruniquepasswordandaccountinformation,andforcontrollingaccesstoemails

 

 

between you and Restaurant Peer, at all times. Please limit your access to your computer and/or mobile device and/or browser by signing off after you have finished accessing your account. We are not responsible for the functionality, privacy and/or security measures of any other organization.

 

DATA TRANSFERS

Please be aware that the Services are subject to United States laws, including those governing privacy and security of your information. By using the Services, you agree and consent (and representthatyouhavetheauthoritytoprovidesuchconsent)totheinformationcollection,use and sharing practices described in this Privacy Policy and understand that the laws of the United Statesandothercountriesandterritoriesrelatedtotheforegoingmaydifferfromthoseofother countries and may not be as protective as the laws in the country where you reside. Regardless of the laws in place in such countries, we will treat the privacy of your information in accordance with this PrivacyPolicy.

 

OTHER WEB SITES AND SERVICES

We are not responsible for the practices employed by any websites and/or services linked to and/or from the Services, including the information and/or content contained therein. Please remember that when you use a link to go from the Services to another website and/or service, ourPrivacyPolicydoesnotapplytosuchthird-partywebsitesand/orservices.Yourbrowsingand interaction on any third-party website and/or service, including those that have a link on the Service,aresubjecttosuchthirdparty'sownrulesandpolicies.Inaddition,youagreethatweare not responsible and do not have control over any third-parties that you authorize to access your personalinformation.Ifyouareusingathird-partywebsiteand/orserviceandyouallowthemto access your personal information, you do so at your ownrisk.

 

LANGUAGE

The governing language of this Privacy Policy is English, which shall prevail over any other languages used in any translated document.

 

HOW TO CONTACT US

If you have questions and/or comments about this Privacy Policy, please email us at  customerservice@restaurantpeer.com, orcontactusbyphoneat1-833-CAL-PEER. Because email communication is not always secure, please do not include credit card or other sensitive personal information (such as race, ethnic origin, health and the like) in your emails to us.